This page explains what Fynx Family collects, why, and who sees it. In short: the family's data belongs to the family, and we use it only to run the platform.
Who we are
Fynx Family is operated by iFynx Integrated Solutions P.S.C. (iFynx), companies register 565040995, Palestine. Contact: [email protected].
Before you join
Browsing Discover, Families, and Packages needs no account and collects nothing about you. The registration request you fill in stays on your phone until you tap Send.
What we receive when a family registers
The family name in Arabic and English, the SMS sender name, the contact person's name and mobile, and the package. After the request is accepted: the contact's national ID, the mukhtar's name, national ID, and mobile, and the signed and stamped paper. These reach the iFynx team for verification only; no one in the family sees them.
Payment
The subscription is paid with a Jawwal Pay wallet. We send the wallet number and amount to Jawwal Pay through iFynx servers, and never see your PIN or balance. We keep the transaction number and invoice.
After joining
Each family has its own database. iFynx does not browse the family's registry, box, votes, or live map. It sees security and fault logs, and may use a logged technical account only to trace a platform fault. Every technical session is logged with its reason and time, and the family can ask about it.
Who sees what in the family
Each member sees what their role allows. The public map shows gatherings and density; precise locations are for authorized roles only. Members under the age the family sets are in the registry without a login. On the Families tab a family appears only if it chooses to: logo, name, and account count, never a person.
Permissions
Notifications, location, photos, and camera are all optional. Change them in More → Permissions or in iPhone Settings. Location is used only while the app is open, and we keep no trail.
What we don't do
We don't sell data or share it for commercial purposes. No ads. We don't track you across apps and websites, and we use no third-party analytics.
Storage and protection
Data travels encrypted. Regular backups are kept with keys iFynx owns. Files on your phone are protected by iPhone data protection.
Your rights and changes
You can ask to see, correct, or delete your data through your family's admin or by writing to iFynx. You can delete the registration request from this phone at any time. If this policy changes, we tell you in the app.